Privacy Policy

1. Information We Collect

We collect the information you provide when creating an account or making a purchase, including name, email address, and payment details. Payment information is processed by our payment partners (Stripe, PayPal, NOWPayments) and is not stored on our servers.

2. How We Use Information

We use your information to provide and improve the service, process payments, send transactional emails, and respond to support requests.

3. Data Security

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. API keys are hashed before storage.

4. Third-Party Processors

We use the following processors: Stripe (card payments), PayPal (PayPal payments), NOWPayments (cryptocurrency payments), and standard cloud infrastructure providers. Each is bound by appropriate data processing agreements.

5. Cookies

We use essential cookies to keep you logged in and analytics cookies to improve the service. You can opt out of analytics cookies in your account settings.

6. Your Rights

You may access, update, or delete your personal data at any time from your dashboard, or by contacting privacy@emerald-vps.com.

7. Children's Privacy

Emerald VPS is not directed at children under 13, and we do not knowingly collect data from minors.

8. Contact

For privacy questions, email privacy@emerald-vps.com.